Client Feedback

Clarkson Hirst Solicitors

Comments made by clients in response to client feedback questionnaire submitted to clients to complete at the end of their case, for period 01/04/2020 to 20/02/2024.


  • “Very professional service” – 20th February 2024
  • “Both Matthew and Catherine have been incredibly supportive in helping me buy my first house. My case was completed in a timely manner, they were good at communicating/providing me with updates on my purchase and were extremely knowledgeable. I trust this firm and can’t thank them enough for making my experience of getting onto the property ladder stress free.”
  • “The staff were extremely helpful and always answered my calls.”
  • “Hannah Youren was brilliant. Went above and beyond and kept my daughter informed at every step” – 29th March 2023
  • “Extremely professional and great to deal with” – 21st March 2023
  • Excellent service.
  • Helpful, understanding, great communication and good at what you do.
  • An old friend, who was able to provide invaluable service.
  • Very professional and helpful service.
  • Excellent advice, knowledgeable in family law, listened to my concerns.
  • Excellent standard and professionalism.
  • Good friendly service.
  • Helpful and friendly.
  • Solicitors were very professional, approachable and willing to listen to me. The job was performed very efficiently and I found both of the solicitors a pleasure to work with.
  • Very convenient office location.
  • I was listened to and believed which was massive to me as I was putting my freedom in their hands.
  • Very professional and very quick to respond to questions.
  • Very efficient and friendly service and value for money.
  • Fast, efficient and professional.
  • Helpful, friendly, efficient, prompt.
  • Very pleased with the quality of service received.
  • Clear honest advice that prepared me and helped me to understand.
  • Trustworthy.
  • Excellent service have already recommended the firm 10 times plus. Great communication through the whole process and completed in a timely manner.
  • Efficient and quick service.
  • Easy to talk to and very understanding.
  • I have found you very thorough and extremely competent – very easy to talk to and very accessible despite COVID 19 restrictions.
  • My solicitor is brilliant, keeps me informed about what is happening.
  • Professional, empathetic and sensible approach to my case. My solicitor helped me cope with a very stressful situation.
  • Professional service received and staff very helpful and clear about fees involved.

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