Client Feedback

Clarkson Hirst Solicitors

Client’s Feedback results 2017/18 (01.04.17 to 31.03.18)

Clients satisfied/extremely satisfied:

Overall satisfaction 98%
Understandable Information 98%
Speed of answering calls /letters and conduct of the case 98%
Helpful & friendly staff 98%
Knowledgeable staff 98%
Did we listen to you 98%
Service & being treated fairly 98%

  • “I was treated with respect and the staff were very helpful”
  • “Professional attitude, very helpful”
  • “Reception staff were just excellent”
  • “Very supportive throughout conveyancing process, excellent care”
  • “Your solicitors work hard, are professional and I always recommend your firm”
  • “Very good at what you do, very proper and thorough”
  • “Very well organised”
  • “Excellent advice and communication”
  • “Excellent and efficient service, friendly staff that explain what’s happening in normal terms not legal!”
  • “Friendly, helpful, reassuring professional advice”
  • “I always like to use this firm”
  • “Prompt advice and help, clear and to the point”
  • “We have used Clarkson Hirst several times now and always enjoyed excellent service”
  • “Kerry Davies was great”
  • “Kerry gave us very clear advise in a professional and approachable way”
conveyancer Lancaster