Comments made by clients in response to client feedback questionnaire submitted to clients to complete at the end of their case, for period 01/04/2020 to 31/03/2023.
- “The staff were extremely helpful and always answered my calls.”
- “Hannah Youren was brilliant. Went above and beyond and kept my daughter informed at every step” – 29th March 2023
- “Extremely professional and great to deal with” – 21st March 2023
- Excellent service.
- Helpful, understanding, great communication and good at what you do.
- An old friend, who was able to provide invaluable service.
- Very professional and helpful service.
- Excellent advice, knowledgeable in family law, listened to my concerns.
- Excellent standard and professionalism.
- Good friendly service.
- Helpful and friendly.
- Solicitors were very professional, approachable and willing to listen to me. The job was performed very efficiently and I found both of the solicitors a pleasure to work with.
- Very convenient office location.
- I was listened to and believed which was massive to me as I was putting my freedom in their hands.
- Very professional and very quick to respond to questions.
- Very efficient and friendly service and value for money.
- Fast, efficient and professional.
- Helpful, friendly, efficient, prompt.
- Very pleased with the quality of service received.
- Clear honest advice that prepared me and helped me to understand.
- Trustworthy.
- Excellent service have already recommended the firm 10 times plus. Great communication through the whole process and completed in a timely manner.
- Efficient and quick service.
- Easy to talk to and very understanding.
- I have found you very thorough and extremely competent – very easy to talk to and very accessible despite COVID 19 restrictions.
- My solicitor is brilliant, keeps me informed about what is happening.
- Professional, empathetic and sensible approach to my case. My solicitor helped me cope with a very stressful situation.
- Professional service received and staff very helpful and clear about fees involved.
