CQS - Conveyancing Quality Scheme
Friday 13th February 2015
Law Society welcomes Nationwide’s decision to require their conveyancing panel of solicitors to be Conveyancing Quality Scheme accredited
Nationwide have confirmed that from the summer they will begin to require all members of their solicitor panel to be CQS accredited.
Nationwide’s Andrew Baddeley-Chappell said “We see CQS as best practice and a valuable indication of firms’ commitment to providing a quality service to their clients. This is why we have decided to introduce this requirement for our panel members later this year”
In response to the news Law Society vice-president Jonathan Smithers said:
“We are pleased that Nationwide have recognised CQS as a quality standard and wish to mandate it for firms on their panel. CQS provides a recognised quality standard for residential conveyancing practice and has created a trusted community helping to deter fraud and drive up standards within the conveyancing marketplace.
“We will be announcing how Nationwide panel members can apply to join CQS in the coming weeks.”
For information on CQS visit: http://www.lawsociety.org.uk/support-services/accreditation/conveyancing-quality-scheme/
The Conveyancing Quality Scheme (CQS) provides a recognised quality standard for residential conveyancing practices. Achieving CQS accreditation establishes a level of credibility for member firms with stakeholders such as regulators, lenders, insurers and ultimately also with consumers. CQS is built around three main pillars, which are:
• The integrity of the senior responsible officer and other key conveyancing staff
• The firm’s adherence to good practice management standards
• Adherence to prudent and efficient conveyancing procedures through the CQS protocol
Through the adoption of a Client Service Charter, undertaking to follow the CQS Protocol and adhering to Core Practice Management Standards, the scheme has created a trusted community which helps to deter fraud and is continually helping to drive up standards within the conveyancing marketplace.
CQS is only open to SRA regulated practices.
Nationwide is the world’s largest building society as well as one of the largest savings providers and a top-three provider of mortgages in the UK. It is also a major provider of current accounts, credit cards, ISAs and personal loans. Nationwide has around 15 million customers.
Customers can manage their finances in a branch, via the mobile app, on the telephone, internet and post. The Society has around 17,000 employees. Nationwide’s head office is in Swindon with administration centres based in Northampton, Bournemouth and Dunfermline. The Society also has a number of call centres across the UK.
Clarkson Hirst are members of CQS.
We have offices at Lancaster, Kendal and Barrow in Furness